To achieve the maximum return from your residential investment, each property must be presented & maintained in the best possible manner – this is for tenants and landlords alike. We have a flexible system for maintenance to cover the requirements of owners who instruct us to attend to all maintenance matters on their behalf & also those who prefer to attend to these matters themselves. You may inform us of contractors that you prefer to use.
We have a phone diversion from our office landline at all times outside of business hours so that a senior property manager will always be on hand to appropriately deal with any emergencies that may arise. In the event that urgent attention is required & contact with you may not be immediate, repairs must be ultimately be at the discretion of the property manger to protect you from potential litigation and/or to protect your property.
All contractors that we use for repairs & maintenance are reviewed regularly for both pricing, quality of work conducted & professional manner. We only engage professional tradespeople who are suitably qualified/licenced & adequately insured.